Help & Support

Our mortgage rates vary based on term, type, and your credit profile. As of July 2026, our 5-year fixed rate starts at 4.99% and our 5-year variable rate starts at prime minus 0.50%. Contact our mortgage specialists for a personalized quote.

Click "Forgot Password" on the login page and follow the prompts. You will receive a verification code via SMS or email. For security, you may be asked to answer your security questions. If you need assistance, call us at +1 416-789-8979.

Daily limits vary by account type. Standard accounts have a $3,000 daily Interac e-Transfer limit and $10,000 daily bill payment limit. Premium accounts offer higher limits up to $25,000. You can request limit increases through online banking or by visiting a branch.

Report immediately by calling our 24/7 hotline at +1 416-789-8979. You can also freeze your card temporarily through the mobile app. We will issue a replacement card within 3-5 business days.

Yes. Cucorp Financial is a member of the Canada Deposit Insurance Corporation (CDIC). Eligible deposits are insured up to $100,000 per depositor per category, including savings, chequing, GICs, and term deposits.

You can start your application online or schedule an appointment with a Business Banking Advisor. Required documents typically include business financial statements, tax returns, business plan, and personal financial information. Decisions are usually provided within 5-10 business days.

Contact us immediately at +1 416-789-8979. Do not click any suspicious links or provide personal information. Change your online banking passwords and review your account statements for unauthorized transactions. Report the incident to the Canadian Anti-Fraud Centre at 1-888-495-8501.