Privacy Statement

Introduction

Cucorp Financial SVC ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our banking services, visit our website, or interact with us in any way.

Information We Collect

We collect personal information that you provide directly to us, including:

Identification information (name, date of birth, SIN, passport details)
Contact information (address, phone number, email)
Financial information (income, assets, liabilities, credit history)
Transaction information (account activity, payment history)
Employment information (employer, occupation, salary)
Digital identifiers (IP address, device information, cookies)

How We Use Your Information

We use your personal information for the following purposes:

To provide and manage your banking products and services
To verify your identity and prevent fraud
To assess creditworthiness and manage risk
To comply with legal and regulatory requirements
To communicate with you about your accounts and our services
To improve our products, services, and customer experience
To detect and prevent financial crimes, including money laundering and terrorist financing

Information Sharing and Disclosure

We may share your personal information with:

Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, and customer support
Credit Bureaus: To report credit information and assess creditworthiness
Regulatory Authorities: To comply with legal obligations and regulatory requirements
Law Enforcement: When required by law or to protect our rights and safety
Affiliates: Within the Cucorp Financial group of companies for operational purposes

Data Security

We implement robust security measures to protect your personal information, including encryption, firewalls, access controls, and regular security audits. Our systems are monitored 24/7 for suspicious activity, and we employ multi-factor authentication for online banking access. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Withdraw consent for certain uses
File a complaint with the Privacy Commissioner of Canada

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Changes to This Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication.

Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact our Privacy Officer at:

Email: privacy@cucorpfinsvc.com
Mail: Privacy Officer, Cucorp Financial SVC, 333 3rd Ave N, Saskatoon, SK S7K 2M2, Canada
Phone: +1 416-789-8979

Last updated: July 1, 2026